Help Center

At Linebeautyshop, we value transparency, safety, and trust. Below you’ll find clear answers about ordering, secure payments, shipping, and customer care.

Ordering & Checkout

How do I place an order?
Simply browse our collections, select your preferred items, then click Add to Cart. When you’re ready, open your cart to review your order and proceed securely to checkout.

Is checkout secure?
Yes. Our checkout process is protected by industry-standard SSL encryption, ensuring that your personal and shipping information remains private and secure.

What information is required?
We ask for your shipping address, billing details, and email address. Please ensure all information is accurate to avoid delivery delays.

Payments & Data Security

Which payment methods are accepted?
We accept major credit and debit cards as well as PayPal through trusted, secure payment gateways.

Is my payment information stored?
No. Linebeautyshop does not store full card details. All transactions are processed by PCI-compliant payment providers.

Shipping & Order Tracking

Can I cancel or change my order?
Orders are processed quickly. If you need to modify or cancel an order, please contact us as soon as possible. Once processing or shipping begins, changes may not be possible.

How do I track my order?
After your order ships, you’ll receive a confirmation email with tracking information.

What if my item arrives damaged?
If your order arrives damaged, please contact us with your order number and clear photos. We will arrange a replacement or refund promptly.

Returns & Customer Care

What is your return policy?
We offer a 30-day return window for unused and unworn items in their original condition.

How can I contact support?
Our customer support team is happy to assist you during business hours.